FAQ

 

1. Do you come and give free estimates?
a. We ask that you do the initial measurements of all openings you would like covered and come into our showroom for a free quote. We can show you all options that are available and do multiple quotes for different products

2. How long is it until I get my protection installed
a. Production times vary for different materials, demand and time of year. The best time to purchase Hurricane Protection is before or after Hurricane Season for fastest installation. For a current production schedule, please click here.

3. What are the differences in products?
a. Click here for a comparison chart.

4. How do I know my installation is to code?
a. We insure all installations adhere to manufacturers engineering requirements. If we are unable to do so, we will respectfully decline a job we feel is unable to meet code due to pre-existing building construction.  We also will provide you with a packet containing engineering, NOA #, license of contractor and istallation certificate to give to your insurance company to apply for discounts.

5. What if I have problems getting the panels up during a storm?
a. After the installation is complete, our certified installers test one panel in each opening and put up one window entirely for you to see. They can walk you through the install process. Although we try our best to insure all panels and shutters work perfectly, we do recommend a dry run before an emergency situation arises. Once a Hurricane Warning is issued we cannot help with any problems you may have.

6. I have had problems with contractors in the past. How do I know you are not like everyone else?
a. We work hard to ensure you are happy and completely satisfied with your storm protection. We also understand that some unfortunate things have occurred in the past. We have a link here to references, and want you to be assured we stand behind all work preformed. We are here, not going anywhere, with a storefront you can visit at any time.

7. Can I do my own install?
a. This is not an easy yes or no answer. Some construction knowledge is required to install hurricane panels. Accordions and Roll Ups are a little more complicated. We do come out and engineer the job for you and supply you with all necessary hardware and fasteners. Tools and bits are sold on an as needed basis. We can help you by answering questions in the showroom; but remember, you are a do it yourselfer!

8. How much storage space is needed?
a. For aluminum panels, about 10 panels equal 1” of depth. Most can be stored against the wall of your garage secured with eye hooks and a bungee. Lexan takes a little more space. Polypropylene panels require greater storage space as does plywood. Wind abatement can be stored easily under a bed or in the attic. They come with bags to roll up product and store.